Classified Information, Inc
is dedicated to providing you the level of support you need
to install, implement, and use the powerful features of T5.
T5 provides the following support to all of
our customers:
- 24-hour, global web access to our growing
Support Website for help with any technical issue. This
includes access to our technical notes, knowledge base,
and answers to frequently asked questions. A Logon will
be needed*
- Online request submission for support, licensing
and enhancements *
- Knowledge base inquiries *
- Known bug and patch information *
- Free updates
and enhancements
- Enhancement Request Process *
- Onsite installation
and training
* We are working to finish the Online Support
website. This should be available
by Q4, 2003. However Support is always available
to answer your questions via our toll free number @ 888-221-9696
or via e-mail at support@templarsoftware.com.
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