The premium support plan was designed with our most demanding customers in mind. It features our best response times available; our commitment is to respond to critical issues within four business hours of support center notification.

Premium Support Plan Highlights:

• Software updates & enhancements
• License key/authorization code re-issuance
• Level 2 support as deemed necessary by your Technical Support Engineer
• 10% discount on list price of published Classified Information Inc Education Services training, which includes instructor-led, hands-on courses conducted at your facility.